Service Requests

1. Routine maintenance and repair:

MBC Services or 612-596-9512

These services are free:

  • Cleaning up spills
  • Fixing dripping faucets
  • Light bulb replacement
  • Recycling
  • Repairing windows, doors & locks
  • Soap & paper towel refills
  • Temperature adjustments
  • Trash removal
  • Vacuuming & dusting


2. Remodeling and installations:

royce.wiens@municipalbuilding.org or 612-596-9522

Your department will be charged for these services:

  • Installing built-in furniture
  • Laying voice and data cables
  • New construction
  • Wall removal
  • Wiring of steel case furniture

Complete the chargeable-service request form to start the process.

3. Door Key Requests

Complete the key-request form and give it to your department’s key liaison, who will sign and forward the form to the MBC.

Contact City Property Services or County Facility Services to obtain access and identification cards.


4. Sign Requests

Complete the sign-request form to order nameplates, desk and wall holders, hallway signs and other specialty signs. All work is provided at a cost.


5. Telephones, Computers and Moves

City employees: call the BIS Service Desk at 1-800-262-3112.

Hennepin County employees: call ITS at 612-348-6662 for telephone and computer moves, and Property Services at 612-348-4433 for office moves and 612-348-4433 for furniture allocation.


6. Lactation Room

Room 316A is on the 3rd floor in the vending-machine lounge area (enter the narrow hallway next to Room 302). Please e-mail MBC Services or call 612-596-9512 for one-time access or to obtain a key for regular use.


7. Equipment Checkout

The MBC has the following equipment for tenants to check out: moving carts, VCR, TV (older style-not flat screen), Proxima projector, and an overhead projector. Please e-mail MBC Services or call 612-596-9512 to schedule these items. You will be required to leave picture identification when checking out MBC equipment.